Contact Support
Get in touch
Use support for sign-in issues, broken sync, data questions, app-store review follow-ups, or account deletion questions.
Email
mlitfin@elevarefit.org
Logbook support
Support
Support information for account access, app issues, and data questions.
Common Troubleshooting
Basic checks
If the app is not loading correctly, fully close it, reopen it, and make sure you are signed in with the intended account.
If data looks out of date, refresh the current screen and verify your device has a stable internet connection.
Account Management
Sign-out and deletion
Sign out and account deletion are both available from the Account tab inside the app.
Deleting your account is intended to permanently remove your account and associated tracker data for this project.
App Review Access
Review support
If Apple App Review needs access, provide a working demo account and instructions in App Store Connect review notes.